Birth Certificate Registrar Technician - Part Time - Days

Job Description

The Medical Record Technician - Release of Information position is responsible for releasing all authorized health information for non - patient care purposes.

Responsibilities

Prepares and releases authorized patient information according to department policies and procedures as well as State and Federal regulations.

1. Reviews all patient authorizations and subpoenas for validity for release of medical information. Returns invalid requests or requests with insufficient identifying information to the senders. Forward copies of requests to other departments, i.e., Patient Financial Services & Risk Management.

2. Represents the hospital at court or in depositions as custodian of the medical records.

3. Requests medical information from other institutions and notifies physicians and Risk Management of requests from attorneys and patients.

4. Certifies records for legal purposes and as requested.

5. Picks up and sorts all mail and gives to the appropriate employees.

6. Documents productivity statistics for each functioned performed and performs duties according to departmental productivity standards.

Utilizes information systems for medical information.

1. Enters all requests for medical information into computerized correspondence tracking system. Updates the status of requests in the computer.

2. Accesses hospital, departmental, and correspondence computers to retrieve patient names, medical record numbers, treatment dates, status of requests, etc.

Provide effective customer service

1. Communicate and interrelate positively and effectively with all customers: i.e. patients, residents, volunteers, families, visitors, physicians, and other hospital employees.

2. The rights of the patients are respected; each patient is recognized as an individual with unique and personal health needs. Considerate, respectful care focused on the patient's individual needs is provided.

3. Communication with and assistance to all customers is positive and effective at all times recognizing and managing age specific and psychological needs (neonatal, pediatric, adolescent, adult, and geriatric).

4. Customers who need directions and/or assistance are always approached promptly and offered appropriate directions or assistance.

5. Questions by all customers are answered in a courteous, friendly, and caring manner at all times.

6. Cooperative working relationships are established/maintained interdepartmentally and intradepartmentally.

7. Appropriate telephone etiquette is used at all times.

8. Dignity and privacy of all customers are always respected.

9. Confidentiality is maintained at all times.

10. Conduct and attendance are consistent with the expectations/procedures outlined in the employee handbook. Appearance Policy is adhered to at all times.

11. Demonstrates a cooperative and helpful attitude with others, accepts suggestions/directions willingly. Willingly helps others with tasks, is flexible and cooperative when faced with change.

12. Responsibility for getting work done is shared with other members of team.

13. Work is accurately explained to new personnel.

14. Co-workers are helped to achieve their goals and assignments.

15. Performance improvements knowledge and initiative is demonstrated.

16. Helpfulness, cooperation, teamwork, and accomplishments of co-workers are recognized.

17. Communications are positive and respectful with team members and all other hospital staff.

18. Feelings and opinions are shared in a participatory and constructive manner.

19. Conflict is resolved in a positive manner.

20. The value of cultural and professional diversity is recognized and appreciated.

21. Flexibility and cooperative attitude is demonstrted when faced with change.

Other duties as assigned

Qualifications

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: Minimum High school graduate or equivalent required. Associate degree in Health Information Management preferred.

YEARS OF EXPERIENCE: Minimum 2 years experience in hospital setting preferred ( medical record experience preferred).

REQUIRED SKILLS AND KNOWLEDGE: Knowledge of HIPAA and government regulations regarding confidentiality and release of information preferred. Critical thinking and problem solving skills required. Ability to handle multiple tasks, priorities and deadlines. Knowledge of medical terminology. Knowledge of Microsoft Office applications ( Word, Excel, Outlook, PowerPoint) Analytical and organizational skill required. Effective communication and interpersonal skills required. Excellent customer service skills required, with the ability to deal with patients, families, attorneys, physicians, employees and other hospital staff with tact and diplomacy. Data entry skills, knowledge of PC and printer operations, use of copy machine and fax machine.

LICENSES & CERTIFICATIONS:

Must be a resident in the State of Ohio

Certification as Registered Health Information Technician preferred.

( RHIT)