Epic Resolute Billing Analyst

Job Description

As key member of the Information Technology (IT) team, involved in all aspects of providing oversight, coordination and operational delivery of the healthcare information technology for The Christ Hospital (TCH), this role leads the selection, development, implementation and adoption of advanced clinical and financial systems for the Hospital and/or Professional Billing process units of The Christ Hospital. The individual must be able to work autonomously while concurrently building technical and best practice process linkages to ensure TCH maintains leadership in Patient Safety, Quality, and Cost Effectiveness.


Candidate must have previous Epic implementation experience and must be Epic Certified Hospital/Professional Resolute and Claims in a current or within prior release version. Individuals must have a strong background analyzing requirements gathered from Revenue Cycle end users and other revenue and clinical stakeholders, and other tasks such as leading validation sessions and build.


  • Interview users, stakeholders, and sponsors to assess departmental needs to create Business, functional and technical requirements documents.
  • Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary.
  • Analyze and document client's business requirements and processes; communicate requirements to technical personnel by constructing basic conceptual data and process models, including process flowcharts and technical specifications.
  • Decompose information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
  • Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.
  • Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids.
  • Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs.
  • Work collaboratively with Systems Analyst to develop designs, mockups and prototypes.
  • Communicate technical design issues to non-technical people.
  • Ability to work independently and as part of a fast-moving team.
  • Ability to lead Business in programs with complex projects.
  • Work within timeline and resource constraints provided by the Project Manager.
  • Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.
  • Experience with HL7 communications is a plus.
  • Experienced working in a Project Management Office (PMO) with cross-functional teams is a plus.
  • Performs other duties as assigned/required.


EDUCATION: Bachelors degree in Information Systems, Business or a healthcare related degree and associated experience. And or an associates degree with more commensurate job related experience.




• Epic application certification and experience preferred

• 5 years Application Systems Analyst experience or relevant ambulatory Revenue Cycle background (Charge Capture, Billing, Collections, IT staff, etc.)

• Ability to deal with a number of tasks simultaneously

• Strong attention to detail

• Communicate efficiently with technical team as well as managers and end users - both written and verbal

• Skilled at problem solving

• Demonstrated ability to develop creative solutions to complex problem

• Possesses an understanding and high-aptitude for computer system capabilities to address process requirement

• Strong communication skills - written and verbal

• Demonstrated ability to develop creative solutions to complex problem

• Possesses an understanding of computer system capabilities to address process requirement

• Bachelors degree in information systems, nursing, or related discipline

• Strong presentation skills with experience in presenting directly to management and clinicians.

About Us

For more than 130 years, The Christ Hospital been the beacon for exceptional healthcare in the Greater Cincinnati community. We're industry pioneers, always pushing the boundaries and reimagining the future of healthcare.

Our culture promotes collaboration, diversity and innovation. Together, as a team, we work tirelessly to enhance healthcare quality, accessibility and safety.