Manager, Loan And Collections
- Req #: 10389
- Address: 2139 Auburn Ave
- City, State: Cincinnati, OH
- Zip: 45219
- Type: Full time
- Shift: Day
Job Description
Handles, directs and supervises all loan functions at the credit union.
Responsibilities
RESPECT
• Is polite and tactful when dealing with customer
• Maintains confidentiality at all time
• Promotes and values the diverse beliefs and needs of other associates, patients, physicians and community
• Is attentive to instructions and asks questions to increase understanding
TEAMWORK
• Works cooperatively within department and other area
• Meets department needs with flexibility
• Voluntarily assists others when his/her own work if finished
• Promotes a pleasant work environment
• Adapts to changing conditions in a calm and productive manner
INTEGRITY
• Presents a positive image of the Health Alliance
• Adapts to changing condition in a calm and productive manner
• Actively participates in in-service, unit meetings, conference
• Promotes the Health Alliance as an ethical organization by governing word and actions by honesty
• Is attentive to instructions and asks questions to increase understanding
• Deals with conflict in an appropriate and timely manner
• Uses proper lines of communication to keep others informed or to address problem
SATISFACTION
• Makes customer service a top priority
• Eagerly provides assistance to other
• Listens to, identifies, and responds quickly and appropriately to customer need
IMPROVEMENT
• Completes duties with the highest level of quality, meeting or exceeding customer expectation
• Willingly accepts new ideas and suggestion
• Continuously looks for and suggests ways to do things better
• Strives for higher quality outcomes and increased satisfaction
• Functions as a productive and resourceful member of groups/teams/committee
Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: High school dipolma/GED
YEARS OF EXPERIENCE:
REQUIRED SKILLS AND KNOWLEDGE:
previous loan experience
LICENSES & CERTIFICATIONS:
Handles, directs and supervises all loan functions at the credit union.
Responsibilities
RESPECT
• Is polite and tactful when dealing with customer
• Maintains confidentiality at all time
• Promotes and values the diverse beliefs and needs of other associates, patients, physicians and community
• Is attentive to instructions and asks questions to increase understanding
TEAMWORK
• Works cooperatively within department and other area
• Meets department needs with flexibility
• Voluntarily assists others when his/her own work if finished
• Promotes a pleasant work environment
• Adapts to changing conditions in a calm and productive manner
INTEGRITY
• Presents a positive image of the Health Alliance
• Adapts to changing condition in a calm and productive manner
• Actively participates in in-service, unit meetings, conference
• Promotes the Health Alliance as an ethical organization by governing word and actions by honesty
• Is attentive to instructions and asks questions to increase understanding
• Deals with conflict in an appropriate and timely manner
• Uses proper lines of communication to keep others informed or to address problem
SATISFACTION
• Makes customer service a top priority
• Eagerly provides assistance to other
• Listens to, identifies, and responds quickly and appropriately to customer need
IMPROVEMENT
• Completes duties with the highest level of quality, meeting or exceeding customer expectation
• Willingly accepts new ideas and suggestion
• Continuously looks for and suggests ways to do things better
• Strives for higher quality outcomes and increased satisfaction
• Functions as a productive and resourceful member of groups/teams/committee
Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: High school dipolma/GED
YEARS OF EXPERIENCE:
REQUIRED SKILLS AND KNOWLEDGE:
previous loan experience
LICENSES & CERTIFICATIONS:
