Manager, TCHP Practice - Mt Auburn Dermatology - Full Time - Days
- Req #: 10471
- Address: 2123 Auburn Ave
- City, State: Cincinnati, OH
- Zip: 45219
- Type: Full time
- Shift: Day
Job Description
Responsible for the day-to-day management of a physician office, supervises clinical
and administrative personnel, assigns and monitors tasks and responsibilities,
monitors financial indicators and performance of office, and acts as a liaison between
administration, office personnel and physicians.
Responsibilities
Job Responsibility:
Financial:
• Prepare, monitor and evaluate annual operating budget.
• Communicates goals and objectives, financial performance, and other defined
performance objectives with physicians and associates.
• Manage office-based components of the Revenue Cycle while working
collaboratively with the Central Billing Office to manage billing and collection
activities: timely management of submission and open encounters, collection of copayments and patient balance. Demonstrate general understanding of insurance
reimbursement policies, and proficient knowledge of coding policies.
• Maintain general awareness of the physician contract - type of compensation model
(WRVU computation, CME, etc.)
• Work collaboratively with the Credentialing Coordinator to maintain current and new
physician and mid-level provider requirements.
Management of Daily Operations:
• Demonstrate proficiency in front and back-office processe
• Development and implement downtime procedure
• Plan delegate and organize work assignments and/or special projects with staff to
maximize efficiency and productivity.
• Manage conflicts in the office - timely addressing and documentation of
performance and behavior concern
• Effective hiring, orientation and training of personnel to include the management and
mentorship of staff, implement ongoing employee engagement activities, manage
turnover.
• Conduct on going performance management activities, including training, coaching
and development. Conduct meaningful annual and initial work period performance
evaluations.
Business Operations:
• Communicate and enforce written policies and procedures applicable to the
practice and staff; manage practice staffing efficiency to meet organization
benchmarks.
• Consistently attend management level meetings.
• Promote the growth of the practice through strategic thinking and execution while
monitoring and evaluating all areas of compliance to ensure standards are met
(OSHA, CLIA, HIPAA and medication management samples).
Quality Management and Patient Experience:
• Support the practice in participation of organizational, regional and governmental
quality programs, such as: Meaningful Use, PQRS, HEDIS, CPCi (primary care),
PCMH (primary care), Diabetes Recognition Program, Public Reporting of Quality
Data
Patient Experience
• Promote The Christ Hospital standard of patient experience.
• Manage to the organizational Press Ganey, CGCAPS scores and/or other patient
experience measures.
Leadership Skills:
• Identify, design, participate and engage staff in opportunities to improve practice
efficiency.
• Building of effective relationships with other staff, managers and department leaders.
• Embrace change and promotes it positively with staff and providers.
• Time management.
• Delegate as needed to work efficiently.
• Facilitate meaningful monthly staff meetings and producing electronic minutes.
Qualifications
EDUCATION: Bachelor's Degree required
KNOWLEDGE AND SKILLS:
EDUCATION: High School Diploma or Equivalent required, Associate's or Bachelor's
degree preferred.
YEARS OF EXPERIENCE: 3-5 years prior medical office management experience
preferred.
REQUIRED SKILLS AND KNOWLEDGE:
Knowledge of Insurance billing and of Electronic Medical Record
Proficiency in front and back office system processe
Excellent written and verbal communication skills Proficient in Microsoft Office, Word,
Excel, PowerPoint, and Outlook.
LICENSES & CERTIFICATIONS: N/A
Responsible for the day-to-day management of a physician office, supervises clinical
and administrative personnel, assigns and monitors tasks and responsibilities,
monitors financial indicators and performance of office, and acts as a liaison between
administration, office personnel and physicians.
Responsibilities
Job Responsibility:
Financial:
• Prepare, monitor and evaluate annual operating budget.
• Communicates goals and objectives, financial performance, and other defined
performance objectives with physicians and associates.
• Manage office-based components of the Revenue Cycle while working
collaboratively with the Central Billing Office to manage billing and collection
activities: timely management of submission and open encounters, collection of copayments and patient balance. Demonstrate general understanding of insurance
reimbursement policies, and proficient knowledge of coding policies.
• Maintain general awareness of the physician contract - type of compensation model
(WRVU computation, CME, etc.)
• Work collaboratively with the Credentialing Coordinator to maintain current and new
physician and mid-level provider requirements.
Management of Daily Operations:
• Demonstrate proficiency in front and back-office processe
• Development and implement downtime procedure
• Plan delegate and organize work assignments and/or special projects with staff to
maximize efficiency and productivity.
• Manage conflicts in the office - timely addressing and documentation of
performance and behavior concern
• Effective hiring, orientation and training of personnel to include the management and
mentorship of staff, implement ongoing employee engagement activities, manage
turnover.
• Conduct on going performance management activities, including training, coaching
and development. Conduct meaningful annual and initial work period performance
evaluations.
Business Operations:
• Communicate and enforce written policies and procedures applicable to the
practice and staff; manage practice staffing efficiency to meet organization
benchmarks.
• Consistently attend management level meetings.
• Promote the growth of the practice through strategic thinking and execution while
monitoring and evaluating all areas of compliance to ensure standards are met
(OSHA, CLIA, HIPAA and medication management samples).
Quality Management and Patient Experience:
• Support the practice in participation of organizational, regional and governmental
quality programs, such as: Meaningful Use, PQRS, HEDIS, CPCi (primary care),
PCMH (primary care), Diabetes Recognition Program, Public Reporting of Quality
Data
Patient Experience
• Promote The Christ Hospital standard of patient experience.
• Manage to the organizational Press Ganey, CGCAPS scores and/or other patient
experience measures.
Leadership Skills:
• Identify, design, participate and engage staff in opportunities to improve practice
efficiency.
• Building of effective relationships with other staff, managers and department leaders.
• Embrace change and promotes it positively with staff and providers.
• Time management.
• Delegate as needed to work efficiently.
• Facilitate meaningful monthly staff meetings and producing electronic minutes.
Qualifications
EDUCATION: Bachelor's Degree required
KNOWLEDGE AND SKILLS:
EDUCATION: High School Diploma or Equivalent required, Associate's or Bachelor's
degree preferred.
YEARS OF EXPERIENCE: 3-5 years prior medical office management experience
preferred.
REQUIRED SKILLS AND KNOWLEDGE:
Knowledge of Insurance billing and of Electronic Medical Record
Proficiency in front and back office system processe
Excellent written and verbal communication skills Proficient in Microsoft Office, Word,
Excel, PowerPoint, and Outlook.
LICENSES & CERTIFICATIONS: N/A
