Radiology Clerk - Full Time - Days

Job Description

To assist with scheduling of exams, submitting transportation request and greeting of patients and customers to the Radiology department.

Responsibilities

1. Answering the telephones, routing calls and taking messages

Follows hospital and departmental customer service standards..

2. Has knowledge to use the department's computer systems and printers.

A. Enters in the computer patient transportation requests.

B. Enters exam request in the radiology information system.

3. Completes required paper work.

A. Updates department's schedule.

B. Schedules add on cases in proper time slots.

4. Follows written orders from physicians regarding imaging exams that are requested.

5. Perform other duties as assigned or directed.

6. Job Description additional task/responsibility:

Access to patient records in course of normal operations to conduct the business of medical imaging is a responsibility of all designated personnel. Access of records is limited only to records that are pertinent to the patients care or regulatory requirements and only occur when necessary to carry out duties as part of the imaging team. Confidentiality and protection of all records is the responsibility of each individual. This access may occur for the reasons stated below:

• Pre procedure in preparation for the scheduled exam

• During the procedures in care of the patient

• Post procedure to follow up on care,

• To QA processes to insure data is correct

• To conduct retrospective reviews for the purpose of education, research or for compliance to ODH, MQSA, ACR or other regulatory requirements

• To respond to daily calls from patients, other departments, physicians or Physician's offices requesting us to access records to review historical procedure record.

Documentation of access must occur where appropriate and feasible in log form, comments in EPIC, HIM or McKesson or other available media/format.

For further guidance, refer to the following TCH Policies.

Policy Number 2.26.153 Access to Protected Health Information.

Policy Number 2.26.133 Employee Access to his or Her Own Protected Health Information

Qualifications

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: High School graduate or GED

YEARS OF EXPERIENCE:

REQUIRED SKILLS AND KNOWLEDGE: Must have basic typing and computer operating skills. Must possess excellent telephone etiquette skills.

LICENSES & CERTIFICATIONS:

CPR certification is preferred.