FLOAT POOL ENVIRONMENTAL SVCS / FOOD AND NUTRITION

Job Description

This is a float position between EVS (housekeeping) and Food and Nutrition Services. This position will change weekly between both departments and the employee will be responsible for knowing both areas.

Responsibilities

Environmental Services Technician Associate

1. All patient areas are cleaned daily with approved germicide and cleaning chemicals.
2. Wet floor signs or other caution alerts are used where a slippery or hazardous condition may exist.
3. Infection control procedures are followed. Staff uses proper hand washing and aseptic technique and follows general precautions to include proper PPE in all patient areas.
4. Is aware of and works with other hospital staff to ensure the utmost hospital experience.
5. Follows department policies regarding placement and condition of equipment and cleanliness of closets.

Dishroom Trayline Assistant

1. Assembles Room Service meal trays with speed and accuracy.
2. Portions food items according to meal tray ticket following menu standards.
3. Familiarizes self with patient menu items for assigned station and is prepared to start meal service at the scheduled time with necessary serving utensils and supplies.
4. Assists with the operation of tray service to ensure uninterrupted tray assembly.
5. Restocks food and supplies on trayline and at workstations as necessary.
6. Returns soiled tray carts to dishroom for proper cleaning and sanitation.
7. Follows acceptable procedures and operations in the cleaning and sanitizing of dishes and smallwares, including proper operation of the dishmachine.
8. Correctly fills the 3-compartment sink for cleaning and sanitation of pots and pans.
9. Verifies proper dishmachine temps and chemical calibration and accurately records on appropriate log as needed.

Café Services Assistant

1. Maintains a good knowledge of menu item ingredients and prices.
2. Operates cash register with speed and accuracy. Assists customers with bagging any items for carry out orders, getting meal trays and assisting customers to dining room tables when needed.
3. Takes cash register readings at all appropriate times during the shift and ensures that cashier reports are filled out accurately and on time.
4. Properly marks and turns in voids, coupons and meal tickets to Team Lead or Food and Nutrition Manager daily.
5. Counts cash drawer before and after each shift.
6. Counts cash receipts accurately; records on daily cash sales report. Turns in cash reports to Food and Nutrition Manager daily.

Cleaning and Sanitizing

1. Cleans patient rooms on a daily basis using proper chemicals and department cleaning procedures.
2. Cleans non-patient areas such as nurses' stations, offices, public waiting rooms and restrooms, and other ancillary areas.
3. Terminally cleans patient rooms upon patient discharge to prepare room for new admissions.
4. Maintains clean and sanitary conditions in food service areas.
5. Handles food properly during service.
6. Follows HACCP principles and complies with hospital and Health Department standards.
7. Accurately records temperatures of foods in HACCP Logs as needed.
8. Labels and dates all open items according to departmental guidelines. Completes and documents daily, weekly and monthly cleaning assignments.
9. Maintains cleanliness, orderliness, and sanitation of work areas, storage areas, coolers, and large equipment.
10. Demonstrates competency in the safe handling of chemicals and their use in cleaning / sanitizing food service areas and equipment.
11. Reports environmental, safety or food issues to the appropriate Food and Nutrition Services Manager or Environmental Services Manager.

Customer Service

1. Interacts daily with patients, visitors and staff promoting a service attitude.
2. Assures that rooms are cleaned daily to the patients' satisfaction.
3. Uses scripting to ask if there is anything else we can do for the patient.
4. Leaves a housekeeper's note daily in each room to include housekeeper's name and department phone number.
5. Leaves tent card with name and a hospital packet in every patient room upon discharge cleaning.
6. Greet customers in a positive, prompt, helpful and courteous manner.

Basic Computer Knowledge

1. Ability to learn MS Office Outlook for emails.
2. Ability to take and pass required annual Stat Tests.
3. Learn the EPIC system to log into and out of bed tracking.

Confidentiality

1. Is aware of and follows hospital policy and federal regulations regarding patient confidentiality.
2. Is tested annually on Safety and Confidentiality.

• Attends meetings as required to enhance knowledge, job skills and communication within the department. Follows acceptable practices related to: safety, sanitation, infection control, quality control, and customer relations.
• Performs other duties or responsibilities as assigned or needed. May assist in other areas as relief.

Qualifications

KNOWLEDGE AND SKILLS:

EDUCATION: High School Diploma or GED preferred

YEARS OF EXPERIENCE: 1 year of working experience preferred, but not required.

REQUIRED SKILLS AND KNOWLEDGE:

Basic reading, writing, and math skills required.

Prefer basic customer service skills, but not required.

LICENSES & CERTIFICATIONS: CHEST certification within 1 year preferred, but not required.