Health Unit Coordinator - Progressive Care - Part Time - Rotating
- Req #: 11126
- Address: 2139 Auburn Ave
- City, State: Cincinnati, OH
- Zip: 45219
- Shift: Day
Job Description
This role provides clerical support to the clinical team, helping with daily patient care tasks. It serves as a key communication link for processing information and requests between patients, staff, visitors, physicians, and other departments. Responsibilities include entering patient data, maintaining medical records, and managing related documents from admission to discharge. Additionally, the role supports patient care by running errands, cleaning, and ensuring a conducive environment for quality care. Communication is tailored to be culturally and age appropriate.
Responsibilities
Communication
• Keep Clinical Manager and staff informed of any issues.
• Greet and assist patients, visitors, and staff as a receptionist.
• Answer patient call lights promptly and courteously.
• Maintain positive customer relations with physicians, visitors, and patients, using clear and respectful phone etiquette.
• Transfer calls to appropriate personnel efficiently.
• Handle phone inquiries with accuracy, courtesy, and confidentiality.
• Facilitate communication with ancillary departments as needed.
• Collaborate professionally with hospital departments.
• Serve as a resource for locating supplies and medical records.
• Communicate with physician offices about patient consultations and records.
• Adhere to departmental and hospital customer service standards.
Computer Responsibilities/Chart Responsibilities
• Maintain admit/discharge logs (census cards).
• Ensure timely patient admission, transfer, and discharge.
• Enter transport requests into EPIC Bed Management.
• Obtain signatures for Consent to Hospital and Medical Treatment Forms as needed.
• Make copies of Advanced Directives for patient charts.
• Complete consults in Epic accurately.
• Place calls for STAT requests.
• Follow downtime procedures for manual order entry (SRO, BCA Web, BCA Standalone).
• Prepare requisitions for services (e.g., maintenance, clinical engineering).
• Enter and record unit-based charges as needed.
• Run daily audits/reports in EPIC as directed by the department manager.
• Maintain current and old patient charts.
• Place forms and results into charts promptly.
• Copy and retrieve medical records as necessary.
• Keep charts organized and in designated order.
• Prepare charts for new patients, ensuring face sheets, labels, and armbands are included.
• Break down charts for discharged patients, placing the face sheet on top.
Environment/Supplies/Equipment
• Ensure all mobile phones have charged batteries.
• Monitor the tube system, emptying and distributing contents to appropriate nurses.
• Periodically check the fax machine for incoming faxes and forward to the correct personnel.
• Maintain and refill printers, copiers, and fax machines.
• Perform routine maintenance on fax machines, copiers, printers, etc.
• Order, verify, and store supplies and equipment, maintaining an appropriate inventory as directed by the manager.
• Handle typing and filing tasks for the unit (excluding patient records).
• Assist with unit-specific needs as directed by the manager or charge RN.
• Complete errands accurately and promptly.
• Submit Plant Maintenance Work Requisitions as needed.
• Notify Clinical Engineering about malfunctioning equipment.
• Regularly observe the functioning of equipment and report malfunctions to the appropriate personnel (charge RN, Clinical Engineering, Maintenance, Help Desk, POMS).
• Identify and report potential safety hazards.
• Be familiar with the locations of fire alarms, extinguishers, and hoses.
• Keep the nurses' station clean, tidy, and organized at all time
Unit Responsibilities/Accountability
• Serve as a positive role model, maintaining a positive attitude.
• Ensure timely and appropriate follow-through on job functions.
• Participate in unit governance activities.
• Collaborate with the Clinical Manager to develop, implement, and evaluate Process Improvement Plan initiatives to enhance outcomes.
• Advocate for High Reliability principles in patient care and operational efficiency.
• Use data to drive improvement efforts.
• Attend in-services and unit meetings or review meeting minutes.
• Maintain the integrity of unit equipment (cleaning, repairs).
• Train and orient new employees as requested.
• Respond to emergencies and follow directed actions.
• Adhere to the chain of command.
• Complete all unit assignments as requested.
Addendum for HUC in ICU
• Communicate with EICU when patients are admitted, transferred, or undergoing procedures in the room or off the floor.
• Demonstrate appropriate communication and support during the death and dying process.
• Keep the Charge RN informed of your whereabouts at all times; always carry a mobile phone and forward all unit calls to it, except during breaks.
• Reconcile unit charges daily.
• Complete device days audits daily.
• Utilize EPIC Bed Management as appropriate for the department.
• Place Hourly Rounding cards in each patient room.
• Handle typing and filing tasks for the unit (excluding patient records).
• Maintain restraint logs, audit them, and communicate discrepancies to the charge nurse.
• Check patient rooms twice per shift for cleanliness, supplies, and equipment.
• Restock areas as needed and each shift.
• Ensure adequate supply of materials and equipment, report shortages to the charge person, and document equipment locations daily.
• Clean and prepare equipment as directed.
• Pick up and deliver equipment, returning unneeded items to the appropriate department.
• Check supplies for sterility dates and rotate stock daily.
• Handle oxygen tanks according to policy.
• Assist with patient transportation.
• Proactively assist RNs in patient care as directed.
• Complete cleaning duties as required.
• Initiate CPR when needed and provide safety measures.
• Check and empty trash and linen receptacles as needed.
• Keep work areas clean and organized.
• Assist with patient transfers, collecting and delivering personal belongings to new units as directed.
Addendum for HUC on PACU
• Collaborate with booking to manage patient transfers and update EPIC accordingly.
• Communicate with physicians, family members, and other healthcare agents.
• Maintain stock of materials and equipment on the unit.
• Clean equipment and work areas as needed.
• Ensure necessary equipment is available and pick up/deliver equipment as needed.
• Document all admissions and status changes on the daily printed OR schedule. Addendum for Labor and Delivery
• Collaborate with the Admitting office to admit patients and their infants once born.
• Familiarize yourself with consent forms, advanced directives, and limitation of treatment forms, and assist families in signing them as needed.
• Understand and monitor the infant security system, activating security tags on infants.
• Document all births in the delivery log and schedule cases in EPIC.
Addendum for Special Care Nursery
• Maintain stock of materials and equipment on the unit.
• Clean equipment and work areas as needed.
• Ensure necessary equipment is available, pick up and deliver equipment.
• Document all admissions in the SCN log.
• Collect and fax data when required.
Addendum for All Other Units/Departments (i.e., SDS, 9 South/8 West, ED)
• Refer to unit/department-specific orientation materials and/or clinical performance records.
Addendum for Staff Development HUC Trainer
• Develop, plan, and provide onboarding for TCH new hire HUCS.
Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: High School graduate or GED
If additional direct Patient Care Assistant (PCA) responsibilities are assigned, a) needs to complete (80) hours of state-tested nurse aide training, (40) hours of acute medical/ surgical training, specialty, and hospital-specific training, or b) the Health Unit Coordinator may be a student from an NLN accredited program who has completed (1) medical/surgical rotation.
YEARS OF EXPERIENCE: *HUC Trainer: Previous HUC experience of 3 years.
REQUIRED SKILLS AND KNOWLEDGE: Competent in reading at the 9th grade level and in math at the 7th grade level as demonstrated on a nationally normed test. Typing at 25 words per minute. Able to pass pre-hire basic computer literacy test. Skills with medical terminology preferred. Ability and willingness to work within a team and accept delegated duties.
LICENSES & CERTIFICATIONS:
Health Unit Coordinator certification preferred. Certification in American Heart Association Basic Life Support for Health Care Providers preferred.
This role provides clerical support to the clinical team, helping with daily patient care tasks. It serves as a key communication link for processing information and requests between patients, staff, visitors, physicians, and other departments. Responsibilities include entering patient data, maintaining medical records, and managing related documents from admission to discharge. Additionally, the role supports patient care by running errands, cleaning, and ensuring a conducive environment for quality care. Communication is tailored to be culturally and age appropriate.
Responsibilities
Communication
• Keep Clinical Manager and staff informed of any issues.
• Greet and assist patients, visitors, and staff as a receptionist.
• Answer patient call lights promptly and courteously.
• Maintain positive customer relations with physicians, visitors, and patients, using clear and respectful phone etiquette.
• Transfer calls to appropriate personnel efficiently.
• Handle phone inquiries with accuracy, courtesy, and confidentiality.
• Facilitate communication with ancillary departments as needed.
• Collaborate professionally with hospital departments.
• Serve as a resource for locating supplies and medical records.
• Communicate with physician offices about patient consultations and records.
• Adhere to departmental and hospital customer service standards.
Computer Responsibilities/Chart Responsibilities
• Maintain admit/discharge logs (census cards).
• Ensure timely patient admission, transfer, and discharge.
• Enter transport requests into EPIC Bed Management.
• Obtain signatures for Consent to Hospital and Medical Treatment Forms as needed.
• Make copies of Advanced Directives for patient charts.
• Complete consults in Epic accurately.
• Place calls for STAT requests.
• Follow downtime procedures for manual order entry (SRO, BCA Web, BCA Standalone).
• Prepare requisitions for services (e.g., maintenance, clinical engineering).
• Enter and record unit-based charges as needed.
• Run daily audits/reports in EPIC as directed by the department manager.
• Maintain current and old patient charts.
• Place forms and results into charts promptly.
• Copy and retrieve medical records as necessary.
• Keep charts organized and in designated order.
• Prepare charts for new patients, ensuring face sheets, labels, and armbands are included.
• Break down charts for discharged patients, placing the face sheet on top.
Environment/Supplies/Equipment
• Ensure all mobile phones have charged batteries.
• Monitor the tube system, emptying and distributing contents to appropriate nurses.
• Periodically check the fax machine for incoming faxes and forward to the correct personnel.
• Maintain and refill printers, copiers, and fax machines.
• Perform routine maintenance on fax machines, copiers, printers, etc.
• Order, verify, and store supplies and equipment, maintaining an appropriate inventory as directed by the manager.
• Handle typing and filing tasks for the unit (excluding patient records).
• Assist with unit-specific needs as directed by the manager or charge RN.
• Complete errands accurately and promptly.
• Submit Plant Maintenance Work Requisitions as needed.
• Notify Clinical Engineering about malfunctioning equipment.
• Regularly observe the functioning of equipment and report malfunctions to the appropriate personnel (charge RN, Clinical Engineering, Maintenance, Help Desk, POMS).
• Identify and report potential safety hazards.
• Be familiar with the locations of fire alarms, extinguishers, and hoses.
• Keep the nurses' station clean, tidy, and organized at all time
Unit Responsibilities/Accountability
• Serve as a positive role model, maintaining a positive attitude.
• Ensure timely and appropriate follow-through on job functions.
• Participate in unit governance activities.
• Collaborate with the Clinical Manager to develop, implement, and evaluate Process Improvement Plan initiatives to enhance outcomes.
• Advocate for High Reliability principles in patient care and operational efficiency.
• Use data to drive improvement efforts.
• Attend in-services and unit meetings or review meeting minutes.
• Maintain the integrity of unit equipment (cleaning, repairs).
• Train and orient new employees as requested.
• Respond to emergencies and follow directed actions.
• Adhere to the chain of command.
• Complete all unit assignments as requested.
Addendum for HUC in ICU
• Communicate with EICU when patients are admitted, transferred, or undergoing procedures in the room or off the floor.
• Demonstrate appropriate communication and support during the death and dying process.
• Keep the Charge RN informed of your whereabouts at all times; always carry a mobile phone and forward all unit calls to it, except during breaks.
• Reconcile unit charges daily.
• Complete device days audits daily.
• Utilize EPIC Bed Management as appropriate for the department.
• Place Hourly Rounding cards in each patient room.
• Handle typing and filing tasks for the unit (excluding patient records).
• Maintain restraint logs, audit them, and communicate discrepancies to the charge nurse.
• Check patient rooms twice per shift for cleanliness, supplies, and equipment.
• Restock areas as needed and each shift.
• Ensure adequate supply of materials and equipment, report shortages to the charge person, and document equipment locations daily.
• Clean and prepare equipment as directed.
• Pick up and deliver equipment, returning unneeded items to the appropriate department.
• Check supplies for sterility dates and rotate stock daily.
• Handle oxygen tanks according to policy.
• Assist with patient transportation.
• Proactively assist RNs in patient care as directed.
• Complete cleaning duties as required.
• Initiate CPR when needed and provide safety measures.
• Check and empty trash and linen receptacles as needed.
• Keep work areas clean and organized.
• Assist with patient transfers, collecting and delivering personal belongings to new units as directed.
Addendum for HUC on PACU
• Collaborate with booking to manage patient transfers and update EPIC accordingly.
• Communicate with physicians, family members, and other healthcare agents.
• Maintain stock of materials and equipment on the unit.
• Clean equipment and work areas as needed.
• Ensure necessary equipment is available and pick up/deliver equipment as needed.
• Document all admissions and status changes on the daily printed OR schedule. Addendum for Labor and Delivery
• Collaborate with the Admitting office to admit patients and their infants once born.
• Familiarize yourself with consent forms, advanced directives, and limitation of treatment forms, and assist families in signing them as needed.
• Understand and monitor the infant security system, activating security tags on infants.
• Document all births in the delivery log and schedule cases in EPIC.
Addendum for Special Care Nursery
• Maintain stock of materials and equipment on the unit.
• Clean equipment and work areas as needed.
• Ensure necessary equipment is available, pick up and deliver equipment.
• Document all admissions in the SCN log.
• Collect and fax data when required.
Addendum for All Other Units/Departments (i.e., SDS, 9 South/8 West, ED)
• Refer to unit/department-specific orientation materials and/or clinical performance records.
Addendum for Staff Development HUC Trainer
• Develop, plan, and provide onboarding for TCH new hire HUCS.
Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: High School graduate or GED
If additional direct Patient Care Assistant (PCA) responsibilities are assigned, a) needs to complete (80) hours of state-tested nurse aide training, (40) hours of acute medical/ surgical training, specialty, and hospital-specific training, or b) the Health Unit Coordinator may be a student from an NLN accredited program who has completed (1) medical/surgical rotation.
YEARS OF EXPERIENCE: *HUC Trainer: Previous HUC experience of 3 years.
REQUIRED SKILLS AND KNOWLEDGE: Competent in reading at the 9th grade level and in math at the 7th grade level as demonstrated on a nationally normed test. Typing at 25 words per minute. Able to pass pre-hire basic computer literacy test. Skills with medical terminology preferred. Ability and willingness to work within a team and accept delegated duties.
LICENSES & CERTIFICATIONS:
Health Unit Coordinator certification preferred. Certification in American Heart Association Basic Life Support for Health Care Providers preferred.
